Always refer to a transgender person by pronouns appropriate to that individual's presented gender. When in doubt, just ask. A question is an indication of respect and a desire to serve the consumer well.

It is never appropriate to refer to another human being as "it". Transgender individuals may appear to be androgynous. If you feel uncomfortable with a lack of clarity, we suggest discusssing your feelings with your supervisor, to move past the discomfort so you can support the individual who has sought out your services in good faith.

As with all personal disclosure, keep confidential any information a transgender client shares related to his or her gender identity, living situation, or any personal information. The decision to tell someone about gender issues should always be left to the individual. What's more, such information is progtected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

It is inappropriate to ask a transgender person about their genitals, how they have sex, or other very personal questions.

Gender identity and sexual orientation are two different issues. A transgender person can be straight, gay, bisexual, or any other self-determined orientation.

If you are a behavioral health professional who would like to learn more about unique challenges frcing transgender individuals within the behavioral health system, please consider inviting members of The Goodrum Project to your facility. We offer individual consultation as well as training for larger groups.

if you have the willingness to open the door to learning, we welcome your questions, and we value your professional skills.

Our goal is to work side by side with you to create a positive and effective team, in order to offer the best in support and services to transgender individuals who seek mental health treatment within the Tucson area.